Privacy Policy

 

This Privacy Statement explains how Fullerton Bicycles collects, uses, and discloses your personal information in connection with its operation of the Fullerton Bicycles platform.

What Information Do We Collect?

Personal information is any information that can directly or indirectly identify you. This may include data such as your name, contact information, purchase history, and IP address. Personal information does not include information that has been irreversibly anonymized.

We collect information from you when you register on our site, place an order, subscribe to our newsletter, or respond to a survey. When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, and phone number. You may, however, visit our site anonymously.

What Do We Use Your Information For?

We use the information you provide to us for specific purposes, as stated at the time of collection, and as otherwise permitted by law. The information we collect from you may be used in the following ways:

  • To personalize your experience and respond to your needs.
  • To improve our website and shopping experience based on feedback.
  • To enhance customer service and support.
  • To process transactions and fulfill orders, including payments and product delivery.
  • To administer contests, special promotions, surveys, or other site features.
  • To send periodic emails with updates regarding orders or company news, products, or services.

Legal Basis for Processing Personal Information

If you are located in the European Economic Area (EEA), our processing of your personal information will comply with GDPR standards:

  • Based on your consent (Article 6(1)(a)),
  • To fulfill contractual obligations (Article 6(1)(b)),
  • To comply with legal obligations (Article 6(1)(c)), or
  • For our legitimate business interests (Article 6(1)(f)).

You may withdraw your consent at any time by emailing us at Contact@fullerton-bicycles.com, without affecting the lawfulness of processing based on prior consent.

Your Rights

You have the right to access, correct, or delete the personal information we collect. You are also entitled to restrict or object to further processing of your information. You may contact us to exercise your rights at Contact@fullerton-bicycles.com, and we will respond within a reasonable timeframe.

How Do We Protect Your Information?

We recommend choosing a strong password and changing it frequently. We use secure servers and SSL encryption for all sensitive data, which is then stored only by authorized parties with special access rights. We do not store your financial information on our servers after a transaction.

Do We Use Cookies?

Yes. Cookies help us remember your preferences and process items in your shopping cart, as well as analyze site traffic. You can manage your cookie settings through your browser. However, disabling cookies may affect some site functionalities.

Do We Disclose Information to Outside Parties?

We do not sell or trade your personal information. We may share information with trusted third parties who assist us in operating our website, processing payments, delivering products, and providing customer service, provided they keep the information confidential.

How Long Do We Retain Your Information?

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Third-Party Links

Occasionally, we may offer third-party products or services on our website. These sites have separate privacy policies, and we are not responsible for their content. We encourage feedback about these sites.

Terms and Conditions

Please also visit our [Terms and Conditions](link to Terms and Conditions) section governing the use of our website.

Changes to Our Privacy Policy

Any changes to this Privacy Policy will be posted on this page.

Contact Us

If you have any questions about this policy or how your personal information is processed, please contact us: